Last Updated: December 5, 2023

Thank you for choosing Mada Media for your digital marketing needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

      1. Personal Information:
            • Name

            • Email address

            • Phone number

            • Company name

            • Other information provided voluntarily through contact forms or communication channels.

        1. Non-Personal Information:
              • Browser type

              • IP address

              • Device information

              • Cookies (see Cookie Policy section)

        How We Collect Your Personal Information

        We collect your personal information directly from you when you:


            • Interact with us over the phone

            • Interact with us in person

            • Interact with us online

            • Participate in surveys or questionnaires

            • Subscribe to our mailing list

          How We Use Your Information

          We may use the collected information for the following purposes:


              1. Providing Services:


                    • Responding to inquiries and requests

                    • Delivering digital marketing services

                1. Communication:


                      • Sending updates, newsletters, and promotional material

                      • Responding to customer service requests

                  1. Improvement of Services:


                        • Analysing user behavior to enhance our website and services

                        • Conducting market research

                  Retention of Personal Information

                  We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example, record-keeping obligations.

                  Confidentiality and Security Measures

                  Mada Media will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:


                      • Having a robust physical security of our premises and databases/records;

                      • Taking measures to restrict access to only personnel who need that personal information to effectively provide services to you;

                      • Implementing technological measures (for example, anti-virus software, firewalls).

                    Access and Correction of Personal Information

                    Mada Media will endeavor to keep your personal information accurate, complete, and up-to-date. If you wish to make a request to access and/or correct the personal information we hold about you, you should make a request by contacting us, and we will usually respond within 14 days.

                    Website Analytics

                    Our website uses various analytics services to help us better understand visitor traffic so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.

                    Direct Marketing

                    We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including mail, SMS, fax, and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavor to use that method whenever practical to do so.

                    You may opt-out of receiving marketing communications from us at any time by following the instructions to “unsubscribe” set out in the relevant communication, or by contacting us using the details set out in the “How to contact us” section below.

                    In addition, we may also use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioral advertising, website personalisation, and to provide targeted or retargeted advertising content to you (including through third-party websites).

                    Information Sharing

                    We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may use traffic data for paid marketing purposes to improve our services and provide you with a better experience.

                    Compliance with Australian Privacy Principles (APPs)

                    We are bound by the Australian Privacy Principles (APPs) found in the Privacy Act 1988 (Cth) (Privacy Act).

                    Cookie Policy

                    Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of the site.


                    We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

                    Your Consent

                    By using our website and services, you consent to our Privacy Policy.

                    Changes to this Privacy Policy

                    We reserve the right to update our Privacy Policy. Any changes will be posted on this page with the last updated date.

                    Contact Us

                    If you have any questions or concerns regarding this Privacy Policy or if you wish to access and/or correct your personal information, please contact us at